1. Introduction
Welcome to Middle East Restaurant & Cafe SMC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.website.com] and use our food delivery services. By using our services, you agree to the terms of this policy.
2. Information We Collect
a. Personal Information
When you use our services, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Delivery Address
b. Non-Personal Information
We may also collect non-personal information about your visit and interaction with our website, including:
- Browser Type and Version
- IP Address
- Pages Visited
- Time and Date of Visit
- Referring Site
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining Services: To process and deliver your orders, manage your account, and provide customer support.
- Communication: To send you order confirmations, updates, and promotional materials.
- Improvement of Services: To analyze usage and improve our website and services.
- Security: To detect and prevent fraud and unauthorized activities.
- Compliance: To comply with legal obligations and respond to lawful requests.
4. Sharing Your Information
We do not sell or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our portal and conducting our business (e.g., payment processors, delivery partners).
- Legal Requirements: To comply with legal obligations, court orders, or government requests.
- Business Transfers: In connection with a business transaction such as a merger, sale, or acquisition.
5. Data Security
We implement reasonable security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request correction of any inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request restriction of processing your personal data under certain conditions.
- Right to Object: You can object to our processing of your personal data under certain conditions.
- Right to Data Portability: You can request transfer of your data to another organization or directly to you under certain conditions.
To exercise these rights, please contact us at customercare@middleeastrestaurantug.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our portal. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Middle East Restaurant and Cafe SMC
Bukoto Ntinda
customercare@middleeastrestaurantug.com
+256700810000
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